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Satisfaction

Find out how your customers really feel — by actually asking them.

Real feedback, not just checkboxes.

The Satisfaction assistant conducts post-interaction surveys by phone — capturing NPS scores, CSAT ratings, and open-ended feedback in natural conversation. Because people share more when they talk than when they click, you get richer insights.

Key features

  • NPS and CSAT surveys that feel like real conversations
  • Captures open-ended feedback with sentiment analysis
  • Unhappy customers get escalated automatically
  • Clear results: promoter, passive, detractor, or escalated

Ready to get started?

Explore how it works, see what's included, or hire your first assistant.