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For Insurance Companies

200 million policies, endless hold music — there's a better way.

With ~200 million insurance contracts in Germany and rising claim volumes, hold times are the #1 customer complaint. AI handles the surge so your agents can focus on complex cases.

One call so you can hear it for yourself. No spam, ever.

GDPR Compliant
Your Data Stays in Europe
Made in Germany
EU AI Act Compliant
~200M

active insurance contracts in Germany across all lines of business

15+ min

average hold time for claims calls at peak periods

47%

of policyholders are dissatisfied with their insurer's claims handling speed

Sources: GDV Statistisches Taschenbuch 2025Bain & Company Insurance Report 2024

What Voicebot handles for your insurance company.

Claims intake

Take claims calls — without the hold music.

Policyholders call to report an accident, theft, or damage — the AI guides them through the claims process and opens a case.

  • Capture claim details with structured intake forms
  • Guide through documentation requirements step by step
  • Open case and provide claim reference number
Claims intake
Policy questions

Answer policy questions — clearly and instantly.

Customers call about coverage details, deductibles, or policy changes — the AI answers clearly and updates records.

  • Explain policy coverage and exclusions
  • Process address and contact updates
  • Guide through renewal and upgrade options
Policy questions
Document collection

Collect missing documents — without chasing paperwork.

The AI calls policyholders to collect missing documents, photos, or signed forms needed to process their claim.

  • Call with personalized document checklists
  • Explain what's needed and how to submit it
  • Track submission status and send follow-ups
Document collection
Payment & renewals

Prevent policy lapses — with proactive outreach.

The AI sends payment reminders before due dates and calls about upcoming renewals to prevent policy lapses.

  • Send friendly payment reminders before due dates
  • Call before renewal dates with personalized offers
  • Flag at-risk policies for agent follow-up
Payment & renewals

Modernize your claims process — call now.

Hear how our AI handles insurance calls. No contract, no setup fee.