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For Retail

Your customers are calling — is anyone picking up?

67% of consumers still prefer calling for complex questions — but retail staff are too stretched to answer. Customers who can't reach you buy elsewhere.

One call so you can hear it for yourself. No spam, ever.

GDPR Compliant
Your Data Stays in Europe
Made in Germany
EU AI Act Compliant
67%

of consumers prefer phone calls for complex product questions over digital channels

52%

of retailers struggle to fill customer-facing positions in Germany

78%

of customers expect a response within 5 minutes — or they leave

Sources: HDE Zahlenspiegel 2025IFH Köln Konsumentenstudie 2024

What Voicebot handles in your store.

Product & store info

Answer product questions — without pulling staff from the floor.

Customers call to ask if a product is in stock, what sizes are available, or when a store opens — the AI answers instantly.

  • Check product availability and store hours
  • Provide pricing and size information
  • Share directions and parking details
Product & store info
Orders & returns

Handle order tracking and returns — instantly.

The AI provides real-time order status, delivery estimates, and handles return authorization — customers get answers without waiting.

  • Look up order status and delivery tracking
  • Process return and exchange requests
  • Escalate complex issues to store staff
Orders & returns
Customer campaigns

Run customer campaigns — with a personal touch.

The AI calls loyalty members about flash sales, exclusive discounts, and new arrivals — personal outreach at scale.

  • Call loyalty members with personalized offers
  • Announce seasonal sales and new arrivals
  • Collect customer feedback and preferences
Customer campaigns
After-sales support

Support customers after the sale — proactively.

After every purchase, the AI follows up to ensure satisfaction, resolve issues, and build loyalty.

  • Check in on recent purchases and satisfaction
  • Resolve complaints before they become reviews
  • Offer personalized product recommendations
After-sales support

Put your store phone on autopilot.

Hear how our AI handles customer calls for your store. No contract, no setup fee.